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My Cloud Menu

Hotels & resorts

Room service, poolside and your restaurant in one system

Guests order from their phone to the room, the pool or the lobby, and your restaurant and bar run on the same POS.

Room service

On the way

Room 1204

  • Club sandwich$18.00
  • Fresh orange juice$7.00

Total$25.00

Every outlet, one system

Room service, restaurant, bar and pool, with the same menu and the same reports.

Room service

Orders to the room, the pool or the lobby

Guests order from their phone and you deliver where they are.

Room service

On the way

Room 1204

  • Club sandwich$18.00
  • Fresh orange juice$7.00

Total$25.00

Restaurant

Restaurant and bar POS

Floor plan, courses and split checks for your outlets.

MCM POS floor plan with table status and servers

Reservations

Restaurant bookings

Guests book a table online and get reminders.

Booking a table online: guests, date and time

Kitchen

Kitchen display

Room service and restaurant orders on the same screen.

Kitchen display with orders and timers

Reports

Sales for every outlet

Live sales by hour, channel and payment.

Net sales

$8,412.50 +12.4%

vs last Saturday

Last Saturday

$7,483.10

Orders

214 +8%

Average ticket

$39.31 +3.9%

Hotels that run on MCM

  • DoubleTree by Hilton San Juan

Frequently asked questions

Can guests order to their room?

Yes. The online store takes orders to the room, the pool and the lobby.

Do I need an app for guests?

No. Guests order from the browser on their phone.

Can restaurant and room service share the kitchen?

Yes. Every order arrives on the same kitchen display.

Every outlet of your hotel, in one system

Room service, restaurant, bar and reports.

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